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Services

A few of the services Knowles Consulting provides include:

In-house training of your staff using Microsoft Official Courseware (MOC) to increase their job efficiency, improve their skill set, and work toward their Microsoft certifications.

Aid in the design of your network infrastructure. Once the design phase is complete we can assist you in the installation of your network hardware, the configuration of your network hardware, and document your network infrastructure.

Installation of server hardware, operating systems, server software configuration, and server maintenance. We can provide remote or on-site service for user management, active directory maintenance, group policy management, configuration and support of shared data, SQL, e-mail, web, firewall, virtual private networks (VPN), domain name services (DNS), dynamic host configuration protocol (DHCP), windows internet name service (WINS), and routing and remote access service (RRAS) services.

Assist in the creation of an automated backup plan including off-site disaster recovery options. Provide regular performance and security inspections to ensure optimized server performance.

Interface with third party internet access providers on your behalf to install and configure purchased hardware for implementation of a reliable and secure connection to the Internet. Provide 24x7 monitoring and technical support to insure maximum uptime.

For those looking for alternative solutions to costly firewalls, anti-virus and SPAM filtering, LINUX can be utilized to scan e-mail for viruses and reject SPAM  using DNS blacklist (DNSBL), real-time blacklist (RBL), and key word filtering.

Provide staff training in real-world best practice administration of your servers, workstations, and network infrastructure.

If you do not see the service you need, please contact us directly with your specific needs.